Privacy Policy

At Vivo Outdoor Services, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, or advertising, including on Facebook.

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and home address when you request a quote or service.

Website Usage Data: IP address, browser type, pages visited, and other usage data via cookies and analytics tools.

Ad Interaction Data: Information collected when you interact with our ads on platforms like Facebook, including form submissions and clicks.

2. How We Use Your Information

We use your information to:

Provide and manage our outdoor services (window cleaning, lawn care, etc.)

Respond to your inquiries and schedule services

Send updates, promotions, or follow-up messages (only with your consent)

Improve our website, services, and advertising performance

Retarget or customize ads based on your preferences and interactions

3. Sharing Your Information

We do not sell your personal information. We may share it with:

Trusted service providers who help us operate our business (e.g., scheduling, marketing platforms)

Advertising platforms like Facebook to help us serve relevant ads (in accordance with their privacy policies)

Authorities when legally required

4. Your Choices

You can:

Opt out of marketing emails or texts at any time

Disable cookies in your browser settings

Adjust your Facebook ad preferences through your Facebook account settings

5. Data Security

We take reasonable steps to protect your information, including using secure systems for storing contact details and service history.

6. Facebook Ads and Tracking

Our website and ads may use the Facebook Pixel or similar tools to help us measure ad performance and show you relevant offers. This may involve tracking behavior across our site and Facebook. All tracking complies with Facebook’s data policies and settings.

7. Changes to This Policy

We may update this Privacy Policy as needed. We’ll post any changes on our website with a new effective date.

8. Contact Us

If you have any questions or concerns, contact:

Vivo Outdoor Services

📍 Clifton Park, NY

📞 518-556-2402

✉️ vivooutdoorservices@gmail.com